Diamond Ruby Global LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit a funding application or inquiry
- Contact us via email or our contact form
- Sign up for updates or newsletters
- Communicate with our team
This information may include:
- Name and contact information (email address, mailing address)
- Business information (company name, industry, revenue)
- Financial information necessary for loan processing
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address and browser type
- Operating system and device information
- Referring website addresses
- Pages viewed and time spent on pages
- Access times and dates
How We Use Your Information
We use the information we collect to:
- Process and evaluate your funding applications
- Communicate with you about our services
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations and enforce our policies
- Prevent fraud and enhance security
SMS & Text Message Communications
When you opt in to receive SMS/text messages from Diamond Ruby Global LLC:
By providing your express consent, you agree to receive recurring marketing and promotional SMS/MMS messages from Diamond Ruby Global LLC, including offers, updates, and information about our financial products and services. These messages may be sent using an automated telephone dialing system (ATDS).
Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
Message and Data Rates: Message and data rates may apply based on your mobile carrier's plan.
Opt-Out Instructions: You can opt out at any time by replying STOP to any text message you receive from us. After you send STOP, we will send you one final message to confirm that you have been unsubscribed.
Help Instructions: For assistance, reply HELP to any message, or contact us at robyn@thediamondrubyglobal.com.
Consent is NOT a Condition of Purchase: You do not have to agree to receive promotional text messages as a condition of purchasing any goods or services from Diamond Ruby Global LLC. Standard application and service processes are available regardless of SMS opt-in status.
Carriers: Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, and other major U.S. carriers. Carrier message and data rates may apply.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors and financial institutions
- Credit reporting agencies
- Data analytics providers
- Email and communication service providers
- IT and security service providers
These service providers are contractually obligated to use your information only as necessary to provide services to us and to protect your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption technology
- Restricted access to personal information
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to or restrict processing
- The right to data portability
- The right to opt out of marketing communications
To exercise these rights, please contact us at robyn@thediamondrubyglobal.com.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Diamond Ruby Global LLC
5900 S Lake Forest Dr Ste 300
McKinney, TX 75070
Email: robyn@thediamondrubyglobal.com